By using Levver, you accept these terms.

By accessing the levver.ai site, filling out the contact form, or using Levver's products, you agree to the terms described on this page. If you do not agree, please do not use the services. These terms may be updated periodically, and the version in force is the one shown on this page, with the update date visible at the top. Levver's products and services are intended for professional and business (B2B) use.

You may:

• ·Access the site to evaluate the services.
• ·Request commercial contact via the form or alternative channels.
• ·Use Levver's products under the commercial contract in force.

You may not:

• ·Use the services for any unlawful purpose.
• ·Attempt unauthorized access to systems, data, or instances of other clients.
• ·Reverse engineer, copy, or distribute proprietary parts of the products without express authorization.
• ·Use site content (text, images, brand) for commercial purposes without a written license.
• ·Use the services to train competing AI models or aggregate data for resale.
• ·Use the products or services to generate unlawful, deceptive, discriminatory, or harmful content, nor to develop weapons or bypass the safety measures of other AI systems.

From Levver. Brand, logo, site content, code of Levver's products, proprietary frameworks, delivery method, commercial materials. These remain the exclusive property of Levver.

Defined by contract. In consulting and custom build engagements, ownership of the custom-built code and the associated intellectual property is defined in the specific commercial contract of each project.

From the client in products. Data the client feeds into Levver's products remains the client's, in an isolated instance, with no training on public or internal Levver models.

Product outputs. The results generated by the products from the client's data belong to the client. Levver does not claim ownership over the outputs generated for the client.

By using Levver's products, the client declares and warrants that:

• ·It has an adequate legal basis (LGPD, article 7 or 11) to process the personal data it uploads or processes through the products.
• ·It has contractual or regulatory authorization to share with Levver, in the capacity of data processor, the documents and content it sends to the products.
• ·It fulfills its own transparency obligations and data subject rights toward its clients and end users.
• ·It will notify Levver with reasonable advance notice of requests from public authorities or from data subjects that directly impact processing through the products.
• ·When processing personal data through the products, it signs a Data Processing Agreement (DPA) with Levver, which is part of the commercial contract and details purpose, sub-processors, security, and return or deletion of data at the end of the contract.

Delta processes financial documents and structures data in the client's data warehouse. Given the nature of the data, the following clauses apply:

• ·Accuracy. Although Delta is calibrated for high extraction accuracy, financial or investment decisions based on extracted data must be validated by the client before any material use. Levver is not responsible for automated decisions made without human review.
• ·Bank and financial secrecy. Levver treats documents subject to bank secrecy (Complementary Law 105/2001) and specific financial regulation (CVM, BCB) with full confidentiality and processes them only in an environment suited to the required level of secrecy. The client ensures the contractual and regulatory basis for the submission.
• ·Non-advisory. Delta is a tool for extracting and structuring data. It does not constitute investment advice, financial recommendation, or a regulated service.
• ·Audit log. By default, all processed documents have access and modification records, auditable on contractual request.

Maya is the company's People and Management specialist. Given the personal and sensitive nature of conversations with Maya, the following clauses apply:

• ·Non-substitute. Maya does not replace professional advice (legal, medical, psychological, tax). In areas that require formal professional guidance, the user must seek a qualified specialist.
• ·Confidentiality. User conversations are isolated in the client's instance, with no access by other people at Levver or other client companies.
• ·Non-training. Conversation content is not used to train public or internal Levver models, as established by contractual clause.

Levver operates with documented method and technical discipline. Levver's products undergo continuous validation. Even so, AI can make mistakes, and no system is infallible.

For use of the products and consulting deliverables, we recommend that critical decisions (financial, legal, regulatory, people-related) have human validation before being made. Levver is not responsible for automated decisions made without human review in areas of material impact.

The services are provided "as is", with the specific warranties and service levels (SLA) defined in an individual commercial contract with each client. Without a specific signed contract, there are no implied warranties of availability, accuracy, or fitness for a particular purpose.

In any case, Levver's total liability to the client, for any cause, is limited to the amount effectively paid by the client in the 12 (twelve) months immediately preceding the event that gave rise to the dispute, except in cases of proven willful misconduct or gross negligence.

Levver makes its best efforts to keep the services available. Specific SLAs for uptime, response time, and support are defined in the commercial contract. Scheduled maintenance windows are communicated with advance notice.

Levver may modify product features to evolve capacity, fix defects, or comply with regulation. Material changes that affect client usage are communicated with reasonable advance notice.

Levver may suspend or terminate access to the products in cases of serious violation of these terms, payment default under the term defined in the contract, or use proven to be in disagreement with the contracted purpose.

The client may terminate the contract under the notice period defined in the commercial document. In case of termination, client data is made available for export for a reasonable period (30 days by default) before definitive deletion (90 days by default, unless requested earlier).

Levver's products and services are intended for the corporate audience. Access by persons under 18 is not foreseen. If Levver becomes aware of the processing of a minor's data without adequate authorization, it will delete the data within a reasonable period.

Each party keeps the other's confidential information secret, such as project data, content uploaded to the products, methods, frameworks, proposals, and pricing. This information is used only for the purpose of the engagement and protected with the same care the party gives to its own, never less than reasonable. Information that is public, independently developed, or already known without a duty of confidentiality is not confidential. Confidentiality obligations set out in a specific contract prevail over this general clause.

These terms are governed by Brazilian law, in particular the Civil Code, the Consumer Protection Code (when applicable), the Internet Civil Framework Law (Law 12.965/2014), and the General Data Protection Law (Law 13.709/2018). The forum of the district of São Paulo, capital, is elected to resolve any related question, with express waiver of any other forum, however privileged it may be.

For legal, contractual, or intellectual property questions, get in touch by email at contact@levver.ai. For specific data protection questions, contact the DPO directly at dpa@levver.ai.