By using Levver, you accept these terms.

By accessing the levver.ai site, filling out the contact form, or using the Delta and Maya products, you agree to the terms described on this page. If you do not agree, please do not use the services. These terms may be updated periodically, and the version in force is the one shown on this page, with the update date visible at the top.

You may:

• ·Access the site to evaluate the services.
• ·Request commercial contact via the form or alternative channels.
• ·Use the Delta and Maya products under the commercial contract in force.

You may not:

• ·Use the services for any unlawful purpose.
• ·Attempt unauthorized access to systems, data, or instances of other clients.
• ·Reverse engineer, copy, or distribute proprietary parts of the products without express authorization.
• ·Use site content (text, images, brand) for commercial purposes without a written license.
• ·Use the services to train competing AI models or aggregate data for resale.

From Levver. Brand, logo, site content, code of the Delta and Maya products, proprietary frameworks (including Maya's 68 levers), delivery method, commercial materials. These remain the exclusive property of Levver.

From the client in custom engagements. In consulting and custom build engagements, the code built to order and the associated intellectual property are transferred in full to the client at the end of the project, as detailed in a specific commercial contract.

From the client in products. Data the client feeds into the Delta and Maya products remains the client's, in an isolated instance, with no training on public or internal Levver models.

By using Levver's products, the client declares and warrants that:

• ·It has an adequate legal basis (LGPD, article 7 or 11) to process the personal data it uploads or processes through the products.
• ·It has contractual or regulatory authorization to share with Levver, in the capacity of data processor, the documents and content it sends to the products.
• ·It fulfills its own transparency obligations and data subject rights toward its clients and end users.
• ·It will notify Levver with reasonable advance notice of requests from public authorities or from data subjects that directly impact processing through the products.

Delta processes financial documents and structures data in the client's data warehouse. Given the nature of the data, the following clauses apply:

• ·Accuracy. Although Delta is calibrated for high extraction accuracy, financial or investment decisions based on extracted data must be validated by the client before any material use. Levver is not responsible for automated decisions made without human review.
• ·Bank and financial secrecy. Documents subject to bank secrecy (Complementary Law 105/2001) or specific financial regulation (CVM, BCB) should only be processed after the client ensures the contractual and regulatory adequacy of the submission.
• ·Non-advisory. Delta is a tool for extracting and structuring data. It does not constitute investment advice, financial recommendation, or a regulated service.
• ·Audit log. By default, all processed documents have access and modification records, auditable on contractual request.

Maya is an intelligent mentor for C-Levels and founders, with 68 structured management levers. Given the personal and sensitive use, the following clauses apply:

• ·Non-substitute. Maya does not replace professional advice (legal, medical, psychological, tax). In areas that require formal professional guidance, the user must seek a qualified specialist.
• ·Confidentiality. User conversations are isolated in the client's instance, with no access by other people at Levver or other client companies.
• ·Non-training. Conversation content is not used to train public or internal Levver models, as established by contractual clause.

Levver operates with documented method and technical discipline. The Delta and Maya products undergo continuous validation. Even so, AI can make mistakes, and no system is infallible.

For use of the products and consulting deliverables, we recommend that critical decisions (financial, legal, regulatory, people-related) have human validation before being made. Levver is not responsible for automated decisions made without human review in areas of material impact.

The services are provided "as is", with the specific warranties and service levels (SLA) defined in an individual commercial contract with each client. Without a specific signed contract, there are no implied warranties of availability, accuracy, or fitness for a particular purpose.

In any case, Levver's total liability to the client, for any cause, is limited to the amount effectively paid by the client in the 12 (twelve) months immediately preceding the event that gave rise to the dispute, except in cases of proven willful misconduct or gross negligence.

Levver makes its best efforts to keep the services available. Specific SLAs for uptime, response time, and support are defined in the commercial contract. Scheduled maintenance windows are communicated with advance notice.

Levver may modify product features to evolve capacity, fix defects, or comply with regulation. Material changes that affect client usage are communicated with reasonable advance notice.

Levver may suspend or terminate access to the products in cases of serious violation of these terms, payment default under the term defined in the contract, or use proven to be in disagreement with the contracted purpose.

The client may terminate the contract under the notice period defined in the commercial document. In case of termination, client data is made available for export for a reasonable period (30 days by default) before definitive deletion (90 days by default, unless requested earlier).

Levver's products and services are intended for the corporate audience. Access by persons under 18 is not foreseen. If Levver becomes aware of the processing of a minor's data without adequate authorization, it will delete the data within a reasonable period.

These terms are governed by Brazilian law, in particular the Civil Code, the Consumer Protection Code (when applicable), the Internet Civil Framework Law (Law 12.965/2014), and the General Data Protection Law (Law 13.709/2018). The forum of the district of São Paulo, capital, is elected to resolve any related question, with express waiver of any other forum, however privileged it may be.

For legal, contractual, or intellectual property questions, get in touch by email at contato@levver.ai. For specific data protection questions, contact the DPO directly at dpo@levver.ai.